Terms & Conditions

01. Acceptance of Terms

By accessing or using https://lushberryindia.com/ (the “Site” or “Website”), you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these Terms & Conditions, you should not use the Website or purchase products through it.

By continuing to access or use the Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

02. About Us

Lushberry India (“Lushberry”, “we”, “our”, or “us”) operates an online retail website offering products for purchase through https://lushberryindia.com/.

These Terms & Conditions govern your use of our Website and the purchase of products from Lushberry India.

Our Website may contain product information, images, descriptions, pricing, promotional offers, customer support features, and other content relating to our products and services.

03. Products and Pricing

We make reasonable efforts to ensure that all product descriptions, images, specifications, availability information, and prices displayed on our Website are accurate and up to date.

However, we do not warrant that all product descriptions, images, specifications, or other Website content will always be completely accurate, current, complete, or free from errors.

Prices Displayed in INR

All prices displayed on our Website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Lushberry India reserves the right to change product prices, offers, discounts, or promotional pricing at any time without prior notice.

However, orders that have already been confirmed will generally be honoured at the price applicable at the time the order was placed.

Product Images

Product images are provided for representational purposes. Actual products may have slight variations in colour, packaging, appearance, or presentation due to photography, lighting, manufacturing updates, and differences in individual screen settings.

Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, Lushberry India reserves the right to cancel the affected product or order and provide an applicable refund.

04. Ordering and Payment

All orders placed through our Website are subject to product availability and acceptance by Lushberry India.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in circumstances involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorised transactions
  • Incorrect customer or delivery information
  • Duplicate or unusually large orders
  • Violation of these Terms & Conditions

Payments can be made using the payment methods made available at checkout.

By placing an order, you confirm that the information provided by you is accurate and complete.

Once an order has been successfully placed, you may receive an order confirmation through the contact details provided by you.

An order confirmation does not necessarily guarantee fulfilment if the product subsequently becomes unavailable or an issue is identified with the order.

05. Shipping and Delivery

Lushberry India delivers products across India, subject to serviceability and availability of courier services in the customer’s location.

Delivery timelines may vary depending on the destination, courier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Dispatch: 1–3 Business Days

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment verification, where applicable.

Delivery: 3–7 Business Days

Delivery is typically completed within 3–7 business days from dispatch, depending on the delivery location and courier service.

Delivery estimates are indicative and are not guaranteed timelines.

Lushberry India shall not be responsible for delays caused by courier partners, incorrect delivery information provided by the customer, natural events, public holidays, government restrictions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

06. Intellectual Property

All content available on the Website, including but not limited to:

  • Brand names
  • Logos
  • Product names
  • Product descriptions
  • Text
  • Graphics
  • Photographs
  • Images
  • Website design
  • Layouts
  • Illustrations
  • Videos
  • Marketing content
  • Other visual or written materials

is owned by or licensed to Lushberry India and is protected by applicable intellectual property and copyright laws.

You may not copy, reproduce, modify, distribute, republish, transmit, sell, or commercially exploit any Website content without prior written permission from Lushberry India.

The Lushberry name, logo, branding, product names, and other brand elements may not be used without our prior written consent.

07. User Conduct

You agree to use the Website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the Website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to the Website or its systems.
  • Interfere with the operation or security of the Website.
  • Introduce viruses, malicious code, or harmful material.
  • Use automated systems to scrape, copy, or collect Website content without permission.
  • Misuse promotional offers, discounts, referral benefits, or other Website features.
  • Provide false, misleading, or fraudulent information.
  • Infringe the intellectual property or other rights of Lushberry India or any third party.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms & Conditions have been violated.

08. Limitation of Liability

To the fullest extent permitted by applicable law, Lushberry India shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Website or purchase of our products.

This may include, without limitation, loss of profits, loss of data, loss of business opportunities, or loss of goodwill.

Lushberry India will not be responsible for interruptions, delays, technical failures, delivery delays, or other circumstances arising from events beyond our reasonable control.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

09. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to the Website, these Terms & Conditions, or purchases made through Lushberry India shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, unless otherwise required by applicable law.

Location: Mumbai, Maharashtra, India

10. Amendments

Lushberry India may update or modify these Terms & Conditions from time to time to reflect changes in our business practices, Website functionality, products, services, or applicable laws.

Any changes will become effective when the revised Terms & Conditions are posted on this Website with an updated “Effective” date.

We encourage you to review this page periodically.

Your continued use of the Website after revised Terms & Conditions are posted constitutes your acceptance of the updated terms.

Scroll to Top